Service process

1. Product installation: Develop an installation plan based on customer needs - Prepare for project installation after the plan is determined - Send professional personnel to provide on-site service - Install and debug the product - Conduct product trial operation and training - Product acceptance;
2. Repair service: Service repair - Technical support telephones guidance - Dispatch professional personnel for on-site service - Fault identification and resolution - Service work order signing - Telephones follow-up and satisfaction survey;
3. Inspection upgrade and maintenance: Develop an inspection upgrade plan, confirm the plan, send professional personnel to provide on-site services, verify the inspection upgrade, and report the inspection upgrade.

How to obtain technical support services

1. Call Baoruishi Technology Co., Ltd. National Technical Service Hotline: 0735-2337262 4008973889
2. You can email us the questions or data, email: chenzhenzhong@berise.com

To expedite the resolution of your issue, please pay attention to the following items when submitting technical questions

1. When you submit a question to the customer service department, please provide your basic information, including company name, contact person, contact phones number, and the serial number of the product used by your company:
2. After submitting the issue, regardless of whether it is resolved or not, please note down the name (or phones number) of the customer service personnel.